Just a note to say how much I appreciated your staff and the care they provide to my father over his brief stay. The kindness and compassion was superior to any past experiences, myself and my father had received over the past two years of his declining health!
Special words of thanks to Cory, Michelle, Nate, Georgi, Irene and Kensey and others! Everyone there from the desk to the 800 hall made his attempt at rehab fun and encouraging. The last time I saw my father smile was when Nate was bringing him back from rehab in a wheel chair when he encountered a large dog on site!
We knew that his rehab would be almost impossible. However you never gave up on dad. He went from comfort care one day to wanting to stay for rehab the next. It was frustrating when I thought he really wanted to go home to pass. But I knew he was in loving, compassionate hands. Kensey made the phone call to me on the morning of his passing. She was awesome in her delivery of the message! I’ve been in the same position in my career as a Fire Dept. Captain. Such a hard thing to deliver but handled with true compassion and professionalism.
I don’t know what else to say but THANK YOU!
Best wishes to all! You’re the best!
Sincerely, Trent, Son of Robert